App for Efficient Food Delivery

Lena, Project Manager

Our company worked on a system that consists of three apps: the first one is designed for customers, the second is for delivery men, and the third app is administrative and aimed at admins, staff managers, call centers, and delivery men for restaurant service quality control. To implement the project, Celadonsoft’s mobile app development services and web app development services were contracted.

System structure:

Web app
Mobile app
Cloud server
Admin interface
iOS
Android

Industry

Delivery

Timeline

7 months

Team composition:

Valentine, Software Engineer

Ivan, Software Engineer

Anna, UX/UI Designer

Lena, Project Manager

Pavel, Software Engineer

The Goals of the App for Efficient Food Delivery

Surely, the primary goal is to elevate the service of the food and beverage venture. For that, the client came up with the idea to develop a stable and smoothly functioning service for mobile devices and an online panel for managing the eatery and the delivery processes. The client reached out to us for end-to-end app development and a website with an existing design. Any attempt to change it was turned down. The design must have been the spitting image of what was provided in the visual prototypes.

What the Client Brought to Order the Restaurant App

The app owner trusted us and put forward a detailed app idea, its functionality, and ready-to-wear UX/UI.

Challenges We Encountered During Development

We tackled a daunting challenge, albeit on a more practical scale — developing a delivery app that allows users to order and pay for their meals effortlessly. The Payment gateway incorporation aspect demanded intricate technological solutions involving the global payment network VisaNet and NIT, a service dedicated to retrieving local tax info for restaurant clientele.

Lena, Project Manager

What We Offered for Excellent App for Efficient Food Delivery

We proposed to make an app that would be dressed to kill. To ensure a smooth and pretty-looking design, we have changed font sizes, spaces, and colors. We believe the changes did their work. What do you think?

Design

Anna, UX/UI Designer

Colours

Typography

Anna, UX/UI Designer

Custom App for Food Delivery:
Functionalities added

Even though the client provided us with documents, there was still a lot to discover about the integration strategy. We worked our fingers to the bone to thoroughly examine all the details surrounding properly functioning payment integration in food applications.

Celadonsoft’s Experience-Based Tips to Build an App for Food Delivery

Integration with InFile (NIT), a Guatemalan Service for Invoice Subscription

The challenge: We had to handle and process massive amounts of documentation and responses from the service. The documents were in Spanish, which caused even more problems. We encountered the complexity of understanding how the service works. What data should be entered in the fields of both the CSV document and the requested content?

Solution: We got the translation of the documentation and other data into English. Also, we sent multiple requests to the service and analyzed their responses. Having all the information, we have found a way to implement it by using the cut-and-try approach.

Cybersource. Integration With the Payment System

Challenge: There is a lack of documentation for Node.js REST API. We had an access-only service with test routines and a GitHub repository with examples.

Solution: To do our work in the best way, we got down to self-education on this matter, which took a while. But resulted in the aggregation of different examples of code into a single one. This worked out!

Strapi, CMS for API Creation

Challenge: Firstly, Strapi is not flexible. Many microservices and plugins, like socket.io, SendGrid, auth providers, etc., have reduced functionality. Database handling was quite a challenge, too - complex aggregation queries can not be made using standard Strapi methods. And loved bugs, of course. They were spotted using the count method with query parameters (bugs on deep filtering). The version of Strapi that we used during the development was 3.6.6.

Solution: Celadonsoft’s developers have reworked and modified many components and modules. To solve the database issue, we’ve made custom database queries via knex.js using MySQL syntax.

Anna, UX/UI Designer

App Design

The main mission from our partner was to follow the original design that they provided to us. To meet the client's expectations, our designers worked hard to create a design that is not only logically structured but also captures attention and is easy to interact with.

Key Gains of Restaurant Food App

We added several kicky components for both the mobile app and web platform to create the best tech example to be followed and make the UX pure bliss.

Delivery App Development for a Carrier:

Built-in GPS powered by Google Maps to monitor delivery time;
In-app calls to a client or call-center
Customized data picker
In-app translation from English into Spanish and back

Website for Admins:

— Sidebar implementation that depends on the authorized user’s role.
— The website implementation, with its division into 3 roles of Admin panel, Call center, and Store manager, was a complex task. The call center was especially ticklish as it was necessary to blend a large scale of the functionality on one page:

User search
Selection or creation of a delivery address and points of distribution;
Function to track drivers’ route and delivery time;
Distribution of received orders;
Enabling processing orders;
Daily menus update;
A shopping cart is enabled with multiple filters for categories and products in the catalog for sale in a particular store. By the way, the feature itself also contains a sufficient number of built-in functionalities);
Card and Cash payment method preference.

Our team poured their hearts into developing an innovative app for food delivery that has proven to be highly successful. This solution has become widely embraced in the area due to its convenience, resulting in a surge in consumer interest. As a result, sales and customer loyalty have both experienced significant growth. Additionally, the app has contributed to the creation of new job opportunities for couriers and administrative personnel.

Having a similar idea in mind? Celadonsoft is ready to help.