Core Features for Renters to Be Brought in Car Rental Marketplace Development
Marketplace unites 3 sides: renter, car owner, and marketplace owner. For flawlessly running a marketplace a set of features must be built in for each role. No core features should be omitted. We made a list of the most must-have features for each.
We’ll start with key features that are to be implemented when creating a car rental marketplace to set the seal on renters' experience:
Newfangled Reservation Calendar
A calendar with date and time selection is good but falls short. Polish it up with a minimal rental timeline, reserved delivery timeline, option to select the start and the end dates, and buffer term for vehicle maintenance and examination. Without these features, the car rental process will be messed up as both marketplace admin and car owner are likely to miscalculate car availability. Using third-side services is an option but is super uncomfortable and will result in losing both: renters and car owners.
Filtered Search Engine
Jack up the user experience by letting the users drop off the necessary characteristics. Yet, it’s a great tool for admins to gather data on bounce rates. The filters should be made up of:
- Distance
- Pricing scalability
- Car availability
- Car type
- Fuel type
- Engine type
- Production year
- Maintenance check-up
The list may be prolonged leaning on the marketplace owner’s vision.
Comparison
The Compare option is not widely-used, but we believe it’s a must-have to build a car rental marketplace that’s aimed to be well-heeled. Give the means to weigh up a few cars placed on the marketplace screen to shoot up the renters' confidence and user experience.
Rental Time Extension
The rental duration may be extended via direct messages with car owners but for us, building car rental marketplace with separate features will be a winning option. The feature should be synced with the booking calendar to let renters see if a car is available for an extended period, or has already been booked. Implementing the feature will save time for both renters and car owners.
Chat Support
User questions and issues are inevitable in car rental marketplace development. Every user wants their issue to be resolved in real-time mode if not in a heartbeat. The solution is to think up a help center that includes FAQ and Chat Support.